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Go Live (PrestaShop)

This page describes how to turn Kea-powered search on for real shoppers, which immediate checks to run, and how to roll back during the rollout window.

Use UI Settings -> Integration in the embedded dashboard to turn live search on or off. The Integration page also contains the search experience selector.

Check these before enabling live search:

  • Preview checks passed. Every item in Verify in Preview (PrestaShop) has passed on desktop, mobile, and every language you support.
  • Home shows the expected readiness state. Open Search Operations Home and confirm preview/indexing are ready or intentionally in the expected state.
  • The selected search experience is correct. Open UI Settings -> Integration and confirm the selected mode is the one you want shoppers to see: Search Widget, Classic Results Page, or Widget + Results Page.
  • Someone with dashboard access is available. Make sure someone can turn live search off from UI Settings -> Integration during the rollout window if needed.
  • Cache and CDN layers are reachable. If the storefront sits behind PrestaShop Smarty cache, a CDN, a web application firewall, or a reverse proxy, make sure you can purge them.

Go live requires both a published search bundle and the live search switch turned on. If Home shows unpublished changes, publish the verified preview first. Then turn live search on from UI Settings -> Integration if it is still off.

  1. Open Modules -> Module Manager -> Kea Labs Search Pro -> Configure.
  2. In the embedded dashboard sidebar, open UI Settings -> Integration.
  3. In the live search section, turn the switch on.
  4. Click Save.
  5. Wait for the save confirmation.
  6. Open the storefront in a fresh private/incognito window.

Turning the switch on is the go-live action. It is independent of preview mode: a browser tab in preview remains a preview tab, and a fresh private/incognito window shows what a real shopper sees.

Run these checks immediately after saving the live switch. A healthy store can complete the pass in about ten minutes.

  1. Reload the storefront in a private/incognito tab. A normal tab can still hold preview state from earlier.
  2. Run a few real queries. Include a query that should return many products, a query that should return a small set, and a query that should return no results.
  3. Click a product from a results page. Confirm the link opens the correct PrestaShop product page.
  4. Apply and clear a filter if your storefront uses filters.
  5. Check autocomplete. Type into the search input and confirm the dropdown appears without a full-page reload.
  6. Open a phone-sized viewport. Confirm the search input, dropdown, and results page stay usable.
  7. Spot-check a non-default language if your shop supports more than one language.
  8. Return to Search Operations Home. Confirm Home does not show a new critical warning or failed publish/indexing state.

Rollback first, investigate second. The goal is to restore a clean shopper experience quickly.

  1. Open Modules -> Module Manager -> Kea Labs Search Pro -> Configure.
  2. In the embedded dashboard sidebar, open UI Settings -> Integration.
  3. Turn the live search switch off.
  4. Click Save.
  5. Open the storefront in a fresh private/incognito window.
  6. Confirm the storefront no longer shows the Kea-powered live search UI.
  7. Return to preview, reproduce the issue, and fix it before trying go-live again.
  • PrestaShop Smarty cache may serve stale pages. If the storefront still shows the previous search state after the switch, clear the cache under Advanced Parameters -> Performance -> Clear cache, then hard-reload the storefront tab.
  • CDN, WAF, and reverse-proxy layers cache independently. Purge every layer that sits in front of the storefront.
  • Browser cache can hide the current state. Hard-reload (Ctrl/Cmd+Shift+R) or use a new private/incognito window.
  • Multistore stores need shop-context checks. Repeat the verification in each shop context where Kea-powered search should be live. See Multistore and Languages (PrestaShop).
  • Keep a responsible person online for the first 30-60 minutes. Most rollout issues come from caching or a theme conflict that preview did not expose.

If the immediate checks pass and no shopper-visible regression appears within the rollout window, go-live is complete. Live search stays on and shoppers see Kea-powered search.

For day-to-day operation, continue with:

Related page: Go Live